Shipping Policy

Last updated: June 2026

Thank you for shopping with Broglad. Below you will find all the information you need about our shipping process.

1. Contact Information

Broglad
45 Baker Street, London W1U 6TW, United Kingdom
Phone: +44 20 7946 0958

2. Order Processing (Handling Time)

All orders are processed within 2 business days (Monday to Friday, excluding UK public holidays) after payment has been confirmed. You will receive an email notification once your order has been dispatched.

3. Delivery Time

Once dispatched, orders are typically delivered within 3–5 business days. Please note that delivery times are estimates and may vary due to carrier delays, high demand periods, or circumstances beyond our control.

Handling Time	Estimated Delivery	Total Estimated Time
2 business days	3–5 business days	5–7 business days

4. Shipping Destinations

We currently ship within the United Kingdom. If you require international shipping, please contact us before placing your order.

5. Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and order size.

6. Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

7. Delays and Issues

If your order has not arrived within the estimated timeframe, please contact us at the details above and we will investigate promptly.

8. Lost or Damaged Items

If your item arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with you to resolve the issue as quickly as possible.