Privacy Policy

Privacy Policy

Last updated: June 2026

This Privacy Policy describes how Broglad ("we", "us", or "our") collects, uses, and shares information about you when you visit or make a purchase from our store.

1. Contact Information

Broglad
45 Baker Street, London W1U 6TW, United Kingdom
Phone: +44 20 7946 0958

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us. This includes:

  • Name, email address, and password
  • Billing and shipping address
  • Payment information (processed securely — we do not store card details)
  • Phone number
  • Order history and preferences

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Send order confirmations and updates
  • Respond to your enquiries and provide customer support
  • Improve our website and services
  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties who assist us in operating our website and fulfilling orders (e.g., payment processors, shipping carriers), subject to confidentiality agreements.

5. Cookies

We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie settings through your browser.

6. Your Rights (UK GDPR)

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict processing of your data
  • Data portability

To exercise any of these rights, please contact us at the details above.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.